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ISO ISOIEC20000LI 試験シラバストピック:
| セクション | 目標 |
|---|---|
| トピック 1: Service Management System 要件 | - ISO/IEC 20000 要件
|
| トピック 2: ISO/IEC 20000 に基づく SMS の導入 | - サービスマネジメントプロセス
|
| トピック 3: SMS の監視および測定 | - パフォーマンス評価
|
| トピック 4: 認証監査の準備 | - 認証準備
|
| トピック 5: 継続的改善 | - 改善活動
|
| トピック 6: Service Management System の基本原則と概念 | - Service Management System の概念
|
| トピック 7: SMS 導入の計画 | - 導入計画
|
ISO Beingcert ISO/IEC 20000 Lead Implementer 認定 ISOIEC20000LI 試験問題:
1. The application used by an organization has a complicated user interface. What does the complicated user interface represent in this case?
A) An intrinsic vulnerability, since it is a characteristic of the asset
B) A type of threat, since it may result in an unwanted incident
C) An extrinsic vulnerability, since it is fin external factor that impacts the asset
2. Scenario 8: SunDee is an American biopharmaceutical company, headquartered in California, the US. It specializes in developing novel human therapeutics, with a focus on cardiovascular diseases, oncology, bone health, and inflammation. The company has had an information security management system (ISMS) based on SO/IEC 27001 in place for the past two years. However, it has not monitored or measured the performance and effectiveness of its ISMS and conducted management reviews regularly Just before the recertification audit, the company decided to conduct an internal audit. It also asked most of their staff to compile the written individual reports of the past two years for their departments. This left the Production Department with less than the optimum workforce, which decreased the company's stock.
Tessa was SunDee's internal auditor. With multiple reports written by 50 different employees, the internal audit process took much longer than planned, was very inconsistent, and had no qualitative measures whatsoever Tessa concluded that SunDee must evaluate the performance of the ISMS adequately. She defined SunDee's negligence of ISMS performance evaluation as a major nonconformity, so she wrote a nonconformity report including the description of the nonconformity, the audit findings, and recommendations. Additionally, Tessa created a new plan which would enable SunDee to resolve these issues and presented it to the top management Based on scenario 8. does SunDee comply with ISO/IEC 27001 requirements regarding the monitoring and measurement process?
A) Yes, because the standard requires that the monitoring and measurement phase be conducted every two years
B) No, because even though the standard does not imply when such a process should be performed, the company must have a monitoring and measurement process in place
C) Yes. because the standard does not Indicate when the monitoring and measurement phase should be performed
3. Scenario 7: InfoSec is a multinational corporation headquartered in Boston, MA, which provides professional electronics, gaming, and entertainment services. After facing numerous information security incidents, InfoSec has decided to establish teams and implement measures to prevent potential incidents in the future Emma, Bob. and Anna were hired as the new members of InfoSec's information security team, which consists of a security architecture team, an incident response team (IRT) and a forensics team Emma's job is to create information security plans, policies, protocols, and training to prepare InfoSec to respond to incidents effectively Emma and Bob would be full-time employees of InfoSec, whereas Anna was contracted as an external consultant.
Bob, a network expert, will deploy a screened subnet network architecture This architecture will isolate the demilitarized zone (OMZ) to which hosted public services are attached and InfoSec's publicly accessible resources from their private network Thus, InfoSec will be able to block potential attackers from causing unwanted events inside the company's network. Bob is also responsible for ensuring that a thorough evaluation of the nature of an unexpected event is conducted, including the details on how the event happened and what or whom it might affect.
Anna will create records of the data, reviews, analysis, and reports in order to keep evidence for the purpose of disciplinary and legal action, and use them to prevent future incidents. To do the work accordingly, she should be aware of the company's information security incident management policy beforehand Among others, this policy specifies the type of records to be created, the place where they should be kept, and the format and content that specific record types should have.
Based on this scenario, answer the following question:
Based on his tasks, which team is Bob part of?
A) Incident response team
B) Forensics team
C) Security architecture team
4. Scenario 7: InfoSec is a multinational corporation headquartered in Boston, MA, which provides professional electronics, gaming, and entertainment services. After facing numerous information security incidents, InfoSec has decided to establish teams and implement measures to prevent potential incidents in the future Emma, Bob. and Anna were hired as the new members of InfoSec's information security team, which consists of a security architecture team, an incident response team (IRT) and a forensics team Emma's job is to create information security plans, policies, protocols, and training to prepare InfoSec to respond to incidents effectively Emma and Bob would be full-time employees of InfoSec, whereas Anna was contracted as an external consultant.
Bob, a network expert, will deploy a screened subnet network architecture This architecture will isolate the demilitarized zone (OMZ) to which hosted public services are attached and InfoSec's publicly accessible resources from their private network Thus, InfoSec will be able to block potential attackers from causing unwanted events inside the company's network. Bob is also responsible for ensuring that a thorough evaluation of the nature of an unexpected event is conducted, including the details on how the event happened and what or whom it might affect.
Anna will create records of the data, reviews, analysis, and reports in order to keep evidence for the purpose of disciplinary and legal action, and use them to prevent future incidents. To do the work accordingly, she should be aware of the company's information security incident management policy beforehand Among others, this policy specifies the type of records to be created, the place where they should be kept, and the format and content that specific record types should have.
Why did InfoSec establish an IRT? Refer to scenario 7.
A) To collect, preserve, and analyze the information security incidents
B) To comply with the ISO/IEC 27001 requirements related to incident management
C) To assess, respond to, and learn from information security incidents
5. Why is the power/interest matrix used for?
A) identify business requirements
B) Define the information security and physical boundaries
C) Determine and manage interested parties
質問と回答:
| 質問 # 1 正解: A | 質問 # 2 正解: B | 質問 # 3 正解: A | 質問 # 4 正解: C | 質問 # 5 正解: C |

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